SHIPPING
We currently ship within the United States only.
processing time
Please allow 1–3 business days for your your pieces to be shipped.
shipping time
Once shipped, orders typically arrive within 3–7 business days, depending on your location.
tracking
As soon as your order is on its way, you’ll receive a tracking number.
a gentle note
Delivery times may vary during holidays or peak periods. Each order is carefully prepared before shipping.
returns & exchanges
we want you to love your soft city pieces
we accept returns or exchanges within 14 days of delivery. items must be unworn, unwashed, and in original condition.
All knit pieces are final sale due to the time and process involved in making each one. If there is an issue with your order, please reach out and we will assist you.
customers are responsible for return shipping unless the item is faulty.
thank you for understanding + supporting a small brand