Refund policy

Return & Refund Policy

We accept returns within 14 days of delivery.

To be eligible for a return, your item must be unworn, unused, and in the same condition that you received it.

Some items are final sale and cannot be returned, including knit items and any items marked as final sale.

Customers are responsible for return shipping costs.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed back to your original payment method.

If you want to return an item please email softtcity@gmail.com